Description : Performing arithmetic calculations; organizing and prioritizing work; using computers and related software applications to complete reports and other documentation; maintaining detailed case files; applying effective interviewing techniques; contributing effectively to the accomplishment of team work unit goals; communicating effectively with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties. Efficient, effective and safe use of equipment.
Requirements : Equivalent to high school graduation and two (2) years of experience as a community outreach worker, eligibility worker within a governmental agency or hospital setting, navigator, enrollment assister, certified application counselor or social services representative.